Samsung — S7 edge -Not able to get accessories of battery

sathish palanivel

from Chennai, Tamil Nadu

Address:

Chennai, india

Past 4 years back bought a S7 edge mobile, i would like to replace the battery of that but could not able to get it from anywhere like checked with Samsung authorized service centres and sent an email to Samsung CEO helpdesk, there is no response from them and they finally concluded, they have stopped the manufacturing part items of model S7 edge like that told. It's totally worst thing, only limited period only they can able to providing the support to flagship phones, So don't go for any flagship phone from samsung.

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Samsung India customer support has been notified about the posted complaint.

Apr 16, 2021

Updated by sathish palanivel Samsung customer care support person is (jamil.banu.[protected]@partner.samsung.com) speaking rudely, not even listening our words keep on telling the same thing it will make customer unhappy and Loss the flagship customers from Samsung.

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Comments

sathish palanivel

from Chennai, Tamil Nadu

Finally confirmed they can able to give a support for flagship mobiles from samsung only limited period support (3 to 3.5 years). Its totally worst thing.

We are investing near by 1 lakhs if we are looking for a support they telling stopped a support of manufacturing part item & Service of your model like that. So dont trust to buy any samsung flagship mobile phones.