[Resolved] Samsung — samsung 25000mah power bank, samsung 2.0 bluetooth samsung 128gb memory card

sage srinu

from Hyderabad, Telangana

Address:

Adilabad, Andhra Pradesh, 504209

I have ordered a combo pack of samsung 25000mah power bank, samsung 2.0 bluetooth& samsung 128gb memory card on 24th aug 2017 from flippydeals.com. Awbno :[protected]. Tracking id no : cib670519. I received the package on 26th aug and paid the amount @ 1049/-. When i opened the package i found bluetooth is missing. And also found that samsung 25000mah power bank& samsung 128gb card are fake items so i would like to return the package. Kindly receive the package and refund my amount as an early date

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Aug 30, 2017

Complaint marked as Resolved

I have ordered a combo pack of samsung 25000mah power bank, samsung 2.0 bluetooth& samsung 128gb memory card on 24th aug 2017 from flippydeals.com. . Tracking id no : 858716011. I received the package on 30th aug and paid the amount @ 1049/-. When i opened the package i found bluetooth is missing. And also found that samsung 25000mah power bank& samsung 128gb card are fake items so i would like to return the package. Kindly receive the package and refund my amount as an early date

Samsung India customer support has been notified about the posted complaint.

Aug 30, 2017

Updated by sage srinu I have ordered a combo pack of samsung 25000mah power bank, samsung 2.0 bluetooth& samsung 128gb memory card on 24th aug 2017 from flippydeals.com.. Tracking id no :[protected]. I received the package on 30th aug and paid the amount @ 1049/-. When i opened the package i found bluetooth is missing. And also found that samsung 25000mah power bank& samsung 128gb card are fake items so i would like to return the package. Kindly receive the package and refund my amount as an early date

Verified Support

Aug 31, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)