[Resolved] Samsung — Samsung 55\" TV

[Resolved] Samsung — Samsung 55" TV

F Faraz Wangde Oct 7, 2022 Oct 10, 2022 This thread was updated on Oct 10, 2022

Purchased my 55" Samsung TV directly from the Samsung app on 23rd Sept in the ongoing sale. Received the TV on 29th Sept with a broken panel. I submitted a return request and ordered a new TV on 30th Sept again from Samsung Shop. Received it on 4th Oct with a defective panel. The customer care states that I can return it if its defective. Am I supposed to keep ordering and returning my purchased items? We ordered a Samsung TV by thinking it will be reliable as it is a renowned brand. Truly disappointed with the service!!! Was this information helpful? No (0) Yes (0)
Nov 10, 2022 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 10, 2022 Samsung India Customer Care's response Dear Customer, Greetings from Samsung! Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further. Best Regards, Samsung
Add a Comment	Share
Submit Close