Samsung — Samsung A72

Address:Room No 106, 1st Floor, Sri Pal Plaza, Station Rd, NalaSopara, Maharashtra 401203

My self Sabino Nunes [protected], After Mobile A72 Software updating I was having issues with mobile phone headphone jack no sound, charging issues (your phone's temperature is too low. Charging will continue when the temperate returns to normal), After switching OFF or Restart phone was taking to start around 10 min. So I took to Samsung customer care (Samsung Synergy) Address: Room No 106, 1st Floor, Sri Pal Plaza, Station Rd, NalaSopara, Maharashtra 401203. morning around 10 AM .They told me its Software issues while updating. After updating mobile still having same problem, So i have go back again to Samsung customer care that time it was 01:30 PM afternoon. They took mobile and told me to wait so they can check the phone .after 2 hours they told me to keep the phone for repair I took this phone on 07/07/2021 its just 2 month I m using. On 18/10/ 2021 Samsung customer care called me and told that mobile is repair .So I went on 20/10/2021 Afternoon around 02:00 pm .I took the mobile they told me that there was motherboard and mobile phone charging jack was having problem. So they rectified the problem . On 22/10/2021 morning I was facing again same problem.
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