Samsung — Samsung AC repair incompetence

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By a never before witnessed Inkompetentz is by a simple repair of my Acs so much damage caused, so that I stand there for 8 months with a broken device. Only through the intervention of the mechanics who came from the seller of Samsung devices in Puttaparthi, Naga Shanmuka Electronics the motherboard was destroyed. After months of waiting, I told them of an upcoming trip I had to make. Just one day before my departure, samsung technicians from Ananthapur came with the motherboard and installed it. They were surprised that the AC did not work, which was obvious since there was a defect before the motherboard was damaged. I asked them to repair the AC completely. Unfortunately, no one came back to finish the job. After my return and countless unanswered calls, my wife and I discovered that the motherboard had been removed from the AC without our presence. They must have somehow come onto our property in our absence to steal the motherboard since it was not yet paid for. When my wife went to Samsung Puttaparthi and told them that the motherboard was stolen, they only asked if she could prove it! Now the old and the new motherboard is gone although I wanted to repair the old one. The device was purchased on 14.03.2016 at 51600 Rupee in Puttaparthi.