[Resolved] Samsung — Samsung Air Conditioner warranty not fulfilled because I dont have the invoice copy

[Resolved] Samsung — Samsung Air Conditioner warranty not fulfilled because I dont have the invoice copy

G Ghostchild

I have purchased Samsung Air conditioner from SAMSUNG INDIA on 2017, now i am facing compressor problem even after i have warranty period, they are not covering compressor warranty which is 60 months because i lost the invoice copy. I even tried with my dealer cum seller ( SATHYA SHOWROOM TIRUVALLUR branch )of samsung air conditioner to provide me with duplicate both the manufacturer and the dealer are not even respecting and responding with my queries . Name - M.santhosh kumar Brand - samsung Model no - AR12JC3UFUQNNA Product -3 star split AC, white Problem - outdoor unit compressor Dealer cum seller - Sathya showroom, Tiruvallur, TN -602021 Was this information helpful? No (0) Yes (0)
Apr 13, 2021 Complaint marked as Resolved From samsung their representative called and asked about the i am facing and they told that no invoice copy will be required . And made sure that local area service team to provide all help required under the warranty . I am very glad that some senior employees in the company are more cooperative and helpful. Thanks To both the consumer complaints and the samsung company Samsung India customer support has been notified about the posted complaint.
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