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Samsung a22 4g variant was submitted in working al Beit damage condition with a screen that was damaged and needed replacing. Prior to being sent for repaired a quick diagnostic test by calling the device from another phone revealed that internal components of the device were in working condition
the device is old bought in 2019 and was damaged its back panels was not attached due to the glue being degraded but the internal components including the motherboard were functional this was further validated by the repair center when asked they checked the phone to evaluate the scale of damage. This was on 24th of July 2024 today 26th July 2024 the repair center called and said the mother board is not functional and the phone cannot be repaired in light of the facts its believed that the device was damaged and tampered with by the repair center and then promptly the repair center covered up its mistake by making such a calling alleging the blame on the consumer. This not only unfair but also highly unethical and a case of malpractice i urge Samsung India to take strict action and please compensate me the consumer in damages and inconvienience Was this information helpful? | 
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