Samsung — Samsung cooling issue

Address:

Quarter No 2 Type 2 Block No-9, Second Postal Colony Near Food Corporation of India

Am really very very disappointed with Samsung service support. My Samsung service request no is [protected]. My Samsung digital investor fridge stopped cooling due to compresser. The engineer had a visual inspection and suggested to replace the compressor. He told that it will take 2 days to get the part and installed. Its been 7 days Plus now, the engineer told me that the compressor is 5 year warranty but in digital investor the compressor warranty is 10 year written in fridge. If the problem is not solve then I will be go through the consumer court. I dont have service center contact number and the Samsung Service Support always says that it will be done today. Samsung brand value has been degraded due to its poor service support. I am never going to buy any Samsung product henceforward.