[Resolved]  Samsung — samsung drand 2

Address:Hyderabad, Andhra Pradesh

Dear sir i have purchased grand 2 on 26 of dec 2014. I had a problem on 31st of Dec that the camera is not working properly and all of sudden the screen fluctuate on and off i went today to samsung service center Door No 6-3-788/43, Ground Floor, Ameerpet, Opposite Chandana Brothers, Durga Nagar Lane, Hyderabad - 500016. the front office people have informed me that they cannot help me in this regards. they are telling me that i would have came in 6 days b from the date of purchase.. and they are not even repairing my mobile. on which i have told them that i will go to consumer forum in which they have replied me that it my choice in a very bad way.. i felt very bad i am a regular purchase samsung range of products. its very bad and rude behaviour of samsung service center.. pls help me in this regards
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information