[Resolved]  Samsung — Samsung Extended warranty

Hello Team..
I am Hemanth purchased samsung M31S mobile in Feb 2021..
Along with I have purchased 1 yr samsung extended warranty..

All of a sudden mobile donned get charged.. when visited samsung service center with in 1 yr of purchase.. the name some temporary fix..
It repeated multiple times..
Now I have demanded for a permanent fix..
Then I waS told to contact the extended warranty support team.. then they will come and pick up the phone from my house.. it's 3rd day of raising complaint.. but still no one came to pick up the phone.
Not sue if samsung is prolonging to frustrate the customer and get it repaired outside.. and get out of paing the warranty refund
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Apr 7, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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