Samsung — Samsung F41

Address:India
Website:www.samsung.com

Have purchased the Samsung F41 mobile on January, 2021
Since last week i have been facing auto reboot problem,
I contacted Samsung support team they suggested some temporary measures that worked for that day. From next day reboot issue continued.
Recently the phone got turned off and got struck at Samsung logo screen
I took the mobile to service center they informed that there was motherboard issue and needs replacement which costs almost 8000 rupees.
Many people of various models of Samsung have been this facing this issue after a software update pushed by Samsung.
They have been raising their issues in Twitter.
Company hasn't even accepted this issue.
Due to a faulty processor and a bug filled update, the phones are to be repaired.
Why should a consumer pay almost half of the cost price to repair price in 1 year due an issue from company end.
Please accept that issue and atleast make arrangements for the phones to repaired free of cost
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Samsung India customer support has been notified about the posted complaint.
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another one, Just search with F41 on the forum and you will realize that problems realise in the faulty batch of motherboards.

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