[Resolved] Samsung — Samsung F62 mobile is not working and Service Center not covered Under Warranty | |||
I bought Samsung F62 8/128GB mobile on 10/03/2021 from Local Market. On 21/09/2021, my phone is not power on. My phone never dropped or hit with any object. There is not any single mark of any kind of impact on my mobile or the body of the phone. It is very neat and clean. I said the executive please check my phone thoroughly and show me any kind of damage or impact. I am calling Samsung Customer Care. I called and the rep advised me to raise Q and A regarding this, so I raised Q and A. While raising Q and A the same executive just took some pictures of my phone from the side and asked me to please wait for the response. I will visit the service center and came to know that Samsung has refused to repair my Phone under warranty as the damage is caused by mishandling the phone. My question is that if there is any kind of mishandling then please show me the evidence regarding that. I am also attaching phots of my phone. I request you to please look into the matter and do the needful in this regard ASAP. Was this information helpful? | |||
Sep 29, 2021 Complaint marked as Resolved Still my issue is not resolve by Samsung Service Center. Samsung India customer support has been notified about the posted complaint. | |||
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