[Resolved]  Samsung — samsung galaxy c9 pro

I have this phone since may, everything was going fine till the fast charging stopped working, i solved that okay, nut yesterday as i went sleeping and left my phone on the charger something went wrong, when i woke up my phone was unlocking (The circle where there is a padlock in the middle and circle around it) and the blue sensor is on. I honestly don't know what happened it was only charging and nothing else, it's saturday and no one is working i don't know what to do, i really need the phone!
I need help immediately!!
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Dec 10, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.

Thanks & Regards,
Samsung India Electronics Pvt Ltd
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