Samsung — Samsung Galaxy F62 mobile phone

I bought the phone yesterday (30.07.2021) from Reliance digital, central Mall GS road guwahati. There was problem of overheating. I went to the reliance store for overheating problem, the salesman told me to update the software. I did software update in the evening and then the phone was automatically turned off. Now the phone cannot be turned on. I bought the phone yesterday and today its not turning on, its a helpless situation. Now what can i expect from the company. I am a doctor busy in COVID duty, I dont have time to run after my phone's issue. I want a complete replacement of the phone.
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Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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