[Resolved] Samsung — samsung galaxy j7max

Shiva Pranay

from Hyderabad, Telangana

Address:

Karimnagar, Andhra Pradesh, 505001

Hi i purchased samsung galaxy j7 max mobile last month.
I got a problem on the back pannel of mobile. I lost the letters of the mobile on the back side of the mobile. I lost the letter u in samsung. What the hell of the brand. Its just one month i purchased. Could i rectify the problem. I want my problem to resolve as soon as possible. Thanks in advance.

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Oct 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 18, 2017

Updated by Shiva Pranay hi i purchased samsung galaxy j7 max mobile last month .
i got a problem on the back pannel of mobile.i lost the letters of the mobile on the back side of the mobile.i lost the letter U in SAMSUNG.what the hell of the brand.its just one month i purchased.could i rectify the problem.i want my problem to resolve as soon as possible.thanks in advance.

Verified Support

Sep 19, 2017

Samsung India Customer Care's response Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd