[Resolved]  Samsung — samsung galaxy m11 smart phone

Very bad quality screen...

I recently purchased the samsung galaxy m11 smart phone from the samsung website and it got delivered on 17 june and it was not even one month that got over and the screen got broken.. But wait it did not broke automatically, actually it fell from my hand from above 1.5 feet,

Now coming to the point, its not that the screen should not have broken, the point is that when phone falls down the screen will surely get damage but it should have one or two breaking lines on the screen, but here with my phone the situation is the worst, the screen got crushed having breaking lines like if it was hit by a hammer. I have attached the photo for your reference. You could see number of breaking lines in it..

How bad quality screen glass is it.. I am in shock that samsung being a reputed company has product with low standard parts even worst parts.

I have another phone of another company brand which i have been using for past 3 years, and it has fallen down from above 5 feet numerous times, but i could could see two or three broken glass lines on it.

But this phone is worst of all i have seen with respect to the display screen glass.

This was the first samsung phone i had bought, and it has become a worst experience that i had. I had used some three phones before but none had given me an issue like this.

Hope samsung will take this as a serious issue and works accordingly. Hoping for a positive response from samsung