[Resolved]  Samsung — Samsung Galaxy M31s Automatically Restarting Issue

Address:

Indore, M.P, India

Hello All,

I am very disappointed to write that I had a very pathetic experience with Samsung India.
Last year in 2021, in the month of June I purchased Samsung galaxy M31s, and just after 13 months i.e, in the month July 2022, My phone is Restarting automatically in just every few minutes. And after some time it finally switched off with only logo visible which is not even letting the device to get into bootloader.
I visited the service center, they told me that the Motherboard needs to be replaced and it would cost around 8k.
There are so many people with the exact same complaint in the internet and consumer complaints forum regarding their phones(all Samsung M and A series phones).
I am very disappointed to know that this type of issue is happening with Samsung. Just Imagine within a Year, Motherboard needs to replaced though it is not a small thing to be purchased by everyone.
Please have a look at the disaster the updates have caused.
And kindly provide a free motherboard replacement. Customer concerns, problems and satisfaction should be the first priority of any brand to make them believe in their brand/products, so that they will purchase their products again. Kindly replace my phone's motherboard.

Regards,
Mahesh Baldwa
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