[Resolved]  Samsung — Samsung Galaxy M31s Motherboard issue

I had bought a Samsung Galaxy M31s 2 years back on August 6th 2020 for my father.

The phone was in excellent condition and suddenly it restarted and got stuck on the logo page. Attaching pictures for your reference. On pressing the volume down button and power button at once, the phone is switching on, only to get back to the same screen again after a couple of minutes.

The service center people said the motherboard needs to be replaced which would cost around 7-8K. We have already invested 20K in the phone and asking us to pay another 7-8K because of faulty software/processor is simply unfair.

Please provide free/replacement of motherboard.