[Resolved]  Samsung — Samsung Galaxy S20 FE Battery Drain and Heating

Address:O-1/504, Umiyanagar flats, Dindoli, Surat

I Bought #SamsungGalaxyS20FE on 18/07/2021.
I have facing the battery drain and overheating issue from Day One.
With issue I visited Samsung Care as per Care habbit they're software flashing but issue not resolved.
Day after I visit the Samsung Care again they deposit for more inspection after 2days they informed me they are changing the parts and repair my phone.
Band new phone wants repairing it's a big mistake of my and Samsung Galaxy team also.
As per my knowledge if brand new phone has any issue in 14days brand has replacement or refund.
But in my case Samsung force me to Complaint for it.
Please do the needful.
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Mar 8, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jul 29, 2021
Updated by bhadresh.kpatel85
For Samsung knowledge.
Samsung Care Job sheet bill number is [protected].
My Mobile number is [protected].
My Email ID is bhadresh.[protected]@yahoo.com

Complaint comments 

Comments

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
I Got Refund.

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