[Resolved] Samsung — Samsung j3 emerge | |||||
Phone stopped working from a factory defect 13 days old. Sent phone back to be fixed Samsung won't fix told me will send refund. Never received refund call Samsung was on the phone for over a hour and half to find out they never sent refund could not answer why they never sent it. Asked for supervisors to talk to them about why never sent refund and was put on hold for another 20 minutes just for them to hang up on me still no refund no answer nothing. Worst company will never buy another product from them. Was this information helpful? | |||||
Jul 8, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 07, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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