Samsung — Samsung led 46" eh 5000

Address:

Mumbai City, Maharashtra, 400080

We had bought Samsung LED 46" EH 5000 from Singapore against the invoice no. 11890 on 9th Jan 2016. We reside in India, MUMBAI. We just opened the LED TV on 24th Feb 2016, as our house was under renovation, and found that the screen has crack.

We want you help to get the same repaired. can you please help us. We are ready to give the repairing charges, as here in India the Samsung company is not ready to help us.


I am awaiting genuine response from your end. As a Accenture brand we have been associated with Samsung for quite long. I except good customer care from your end.

I had called up at customer care and realized that they charge 5700 Rs for just visiting. Being such a big brand we expect the customer service to be free. Yes later on if we need to pay repairing cost than that’s the different case.

Reference no. - [protected]

Please help!!