Samsung — Samsung LED TV fault with in 2 year of purchase and costing the customers | |||
Dear Sir, I am from a middle class family, from a small saving we purchased a Samsung LED TV in Dewali festival (01/11/2013) from a local show room. At the end of 18 months of TV purchase, that TV is not working so we complained in samsung service center. The service engineer came and checked the fault, they requesting Rs.17500 to replace the company fault from us. We couldnt able to bare the cost again, so i Kindly request to do the needful. Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
I very much regret to state that I had purchased one LED TV from your authorized dealer with lots off faith regarding service and product security but extremely sorry to describe you that during a short span of time I have an horrible experience which was not expected from the world renowned company like SAMSUNG.
I had purchased the product just 2 and half year back but this month I am facing a problem with the picture and I called up your representative, after the verification they declared that the panel board is almost died. A new panel board has to be replaced which cost is near about 18000.00 which was beyond my capacity. I request you to look in to the matter other wise I have no way to go to the consumer forum immediately.
I am expecting a positive reply from your end soon.
Regards,
SANJAYA KUMAR PUHAN
+91 [protected]
I very much regret to state that I had purchased one LED TV from your authorized dealer with lots off faith regarding service and product security but extremely sorry to describe you that during a short span of time I have an horrible experience which was not expected from the world renowned company like SAMSUNG.
I had purchased the product just 2 and half year back but this month I am facing a problem with the picture and I called up your representative, after the verification they declared that the panel board is almost died. A new panel board has to be replaced which cost is near about 18000.00 which was beyond my capacity. I request you to look in to the matter other wise I have no way to go to the consumer forum immediately.
I am expecting a positive reply from your end soon.
Regards,
SANJAYA KUMAR PUHAN
+91 [protected]
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We also have same issue. Our panel was already replaced once and now it again malfunctioned. I think we together should approach the consumer court.