[Resolved]  Samsung — samsung level u

Address:Chennai, Tamil Nadu, 600042

Hello team,

As i have faced disappointment with your service on my bluetooth headset gold - samsung, actually i purchased this device by december of 2017.
It has stop working i dont know the reasons, i have take it to the samsung service center they replied me that this will be never applicable for replacement.
I just want to ask you only one thing, we are buying brand for security and quality as important but due to some silly resonances they said its have not been applicable, i have called customer care they even said the same that its not applicable for replacement
We people use 2270 for 4 months and if it got any problem we have to through it out it seams then why should we use brand we can use local products right

Only in this scenario i am facing this problem to be frank i have used skull candy headset it have been broken they have replaced in shop itself
But in samsung its worst i dont want to leave this as simple because its money its worth of 2270 as simple

Note: i demand an explanation and replacement
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May 27, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

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I had bought my new refrigerator on1/3/2018 . From last 20 days my fridge is not working properly . I had complain in company and engineers visit four to five times but they didn't know what s the problem. I want replacement.with in a month cooling cone and go . Not stable cooling. Please make a replacement.

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