[Resolved]  Samsung — Samsung m31

Today I updated my samsung m31 phone but after few minutes it started auto freezing and restarting every 20-25 mins o[censored]sage. I use authenticate samsung charger and no third party softwares are present in my phone.
When I checked about this online, I came to know there are thousands other samsung users who faced/facing the same issue. When visited customer care they asked me to replace the motherboard which would cost around 9 to 10 thousand. But why should we pay for it as its manufacturing defect.
It is Samsung's fault and they should repair this for free.
please reply,
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Oct 8, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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