Samsung — Samsung m31 mobile motherboard

I purchased mobile through Amazon sales samsung m31s, for the price of 19, 999.after 1.5years using suddenly my mobile was stuck on with logo samsung m31s. I went to samsung care they said mother board complaint for repair this they asking to change mother board 9000inr. Very worst to 20000 mobile using with in a 1.5 year use board complaint and asking to 9k cost. I will complaint to legal jurisdiction.
Not only me all samsung Mseries users facing this issue known by mobile service shops. As my request company call back this series mobiles either refund or change the board free of cost. For a normal person this is highly expensive.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18897
    Pending
    0
    Resolved
    11183
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information