[Resolved]  Samsung — Samsung m31 motherboard issue

Its been 18 months since i started using the mobile Samsung M31, till last month it was working fine and issue started suddenly, its restarting every minute and when checked with samsung service center, they are advising to change mother board and it would cost 8k. I bought the phone @ 16k and for 18 months o[censored]sage do i have to spend 8k again ? that doesnt make sense. In the service center, i have seen a lot people with same issue in M31 and thats the evidence that its not an isolated issue and there is something wrong with motherboard/ IC of the phone. I have tried mailing, using 'mail the CEO' option from samsung portal for which i didnt get any response. Hope this reaches samsung and behalf of thousands of people who is having the same issue.
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Aug 14, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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