Samsung — Samsung M31s Freezes and Restart

Address:

pune

Urchased the Mobile m31s from SAVEX TECHNOLOGIES PRIVATE LIMITED
06.03.2021

- And Now from past 2days after an update the mobile is FREEZING AND
RESARTING
-After the software update installation is complete yet it is freezing and
restarting
-Removed all 3rd party app yet the same issue
-Even Wiped out Partition cache
- Factory reset is not Working
-Visited Samsung Service Center and they are charging for this issue.
-Without update the phone would get hanged which inturn is trapping users to update the phone

This has been intentional push from Samsung so that customer be forced to pay the clear the issue.

& Verified this issue has been on other samsung mobiles on youtube and on consumer complaint as well.

IF this is software issue then company should fix the issue without cost why they are charging for this issue.

This is totally a loot for the Indian People.

Please dont purchase Samsung.

Even if we follow youtube toruble shooting issue its not getting resolved.