Hi,
I am using Samsung M31s from last 2.8 years, recently i updated device with software patch update..after that i started facing restart issue.
Mobile is getting restarted automatically, some times it gets hung and then restarts...this is happening from last week.
From last 3 days, its not even starting...it stuck at Samsung Logo, i visited Samsung service center in Bengaluru(opera house), they said its mother board issue.
But i never used other chargers, never charged more than 90%, never dropped my mobile, never felt into water...then how come i got motherboard issue within 3 years.
Either samsung using low quality hardware or its because of faulty software update.
After research i found that many are facing the same issue after updating their mobile (only mobiles having EXSYNOS 9611 processor)
I request you to please replace my motherboard free of cost, as i cant afford to buy a mobile worth 18K to 20K which doesn't even give 3 years of life, where chinese brands are providing 4+ years life. Was this information helpful? |
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