Samsung — Samsung M52 mobile

Address: Floor, DLF Centre, Sansad Marg, New Delhi-110001 Corporate Identification Number (CIN): U31900DL1995PTC071387
Website: Samsung.com/in

I have recently updated(July update)the Samsung m52 mobile. I don't have any issues till then once the update has done a green horizontal line has appeared on screen. I searched Google for any solution I saw Samsung community forum suggestions there like restart or reset mobile, but none were helpfull after scrolling in the page I saw there's will be another update it will be gone. After days I got another line and days pass on I got many lines on screen. There's in forum I saw there is a same issue with Samsung note series and they are replacing it for free as many users reported the issue if if the warrenty has expired as it is software issue. I can see many users reporting the same issue after update they have got the same problem. So if Samsung is replacing note series screen for free then it should be done for series aswell. I visited service center they have confirmed there's no physical damage and it's due to software issue. So kindly replace the my mobile screen for free as there's no mistake from my side. My contact: [protected]
Bill no: [protected]
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Samsung India customer support has been notified about the posted complaint.
 
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Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

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