Samsung — Samsung M52 mobile

Address:Floor, DLF Centre, Sansad Marg, New Delhi-110001 Corporate Identification Number (CIN): U31900DL1995PTC071387
Website:Samsung.com/in

I have recently updated(July update)the Samsung m52 mobile. I don't have any issues till then once the update has done a green horizontal line has appeared on screen. I searched Google for any solution I saw Samsung community forum suggestions there like restart or reset mobile, but none were helpfull after scrolling in the page I saw there's will be another update it will be gone. After days I got another line and days pass on I got many lines on screen. There's in forum I saw there is a same issue with Samsung note series and they are replacing it for free as many users reported the issue if if the warrenty has expired as it is software issue. I can see many users reporting the same issue after update they have got the same problem. So if Samsung is replacing note series screen for free then it should be done for series aswell. I visited service center they have confirmed there's no physical damage and it's due to software issue. So kindly replace the my mobile screen for free as there's no mistake from my side. My contact: [protected]
Bill no: [protected]
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18895
    Pending
    0
    Resolved
    11183
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information