Samsung — samsung mobile | |||
I purchased Samsung A-50 in Feb 2020.I started Facing issued with the set from March Onwards. My phone stopped working due to lockdown service centers are closed so i took assistance from Samsung chat but no positive response. After 3-4 days my phone started working automatically. But i started getting issues in app's like Bluetooth, Tethering hotspot, sims etc. then later i visited service center they changes some internal part as some part was damaged. After a month again same issues are started & suddenly my phone got locked & sensor stopped working then again i visited service center they reboot my phone & deleted all the data. Now from last 4-5 days my speaker & headphone's Port is stopped working. I took assistance from Samsung chat the told me to reset the setting again i lost my entire data after that The staff of janak puri service are very much un professional & The person who helped me online is also have no much knowledge. I told him it is hardware issue but forcefully he told me to reset the setting. I am facing so much problems since i buy Samsung's phone. i need replacement of my device but they are not listening at all. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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