[Resolved]  Samsung — Samsung Mobile motherboard issue - Request you to stop fooling customers

Address:India

Samsung mobile A and M series are defective and have motherboard issues which will stop working before 15 months from your buy date. This is common problem for all these mobiles. You can visit Samsung official complaint site and check.

I am facing this issue for second time now, initially it was for my A50S motherboard stopped working and they were asking for motherboard replace which is unrepairable as per them.

Now I am facing issue with Galaxy M12 and after the warranty period got over my device display went off. I visited official customer care there and they said its motherboard is damaged so I need to replace it. The cost of a motherboard is around 5k which I believe is for no reason customer have to pay for faulty/defective handsets.
This is a full company manufacturing fault and Samsung is responsible.

I would request the forum to look into this matter and other similar matters and make innocent customers aware about they getting fooled by Samsung also request all to stop using Samsung mobiles.
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Nov 23, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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