Samsung — Samsung Mobile Note 3 neo not working High priority

Address:

Mumbai City, Maharashtra

Hi, Kindly note, due to liquid logged my mobile is not working and same its under warranty, I gone to Samsung service center to check what the issue with this handset first they said motherboard issue I asked how much the charge to replace the motherboard, they gave me estimate arouns 7500/-rs and told me you have to keep this handset here for 3 to 4 days I said ok. After I called them for status they replied it will take time to change the motherboard stock is not available.I said how much time will take to do all this they replied once we done will call you directly since 1 week i did not get any call from service center. I called them again they came with 2 more issues with this handset like display not working and front and back also not working and total cost around you have to pay 14 to 15K. Now just tell me how can I give to them above amount if i better to take same new handset because for new mobile cost around 19k for Samsung note 3 neo. I trust Samsung service from so long back I changed many phones of Samsung but I never change the brand, but now I have to say this is very pathetic service by Samsung service center and I think may be they have changed all parts of my mobile phone they are seriously fake I never seen like before. Kindly resolve my issue if you can. Below is Samsung service center details. M/s Synergy Enterprises 11, 12 siddhi apt, 1st rd, Nallasopara (W), Thane-401203 Ph number[protected], [protected] Work order number-2809 Model-SM-N750 SL no-RF1F01A7FD IMEI No-[protected] Also you can contact me at [protected]. The mobile still in service center so I cant take photo and upload here. Regards, Sanket Raval