Samsung — Samsung mobile smartphone model a-707fzr mns

Samsung — Samsung mobile smartphone model a-707fzr mns

H Hpsaraf Aug 12, 2021 Aug 24, 2021 This thread was updated on Aug 24, 2021

Company Call centre / service centre and dealer are refusing to replace a defective mobile handset even after repeated visit for a single continous persisted problem of charging, just everytime forced to take delivery with some minor repair, now they came up with excuse warranty period over. it is worthwhile to be note we have just 2 day before got repaired the handset for same problem and on eve of expiry of warranty we lodged again complain for charging problem wide mail as in night service centre closes and very next mornng we submitted handset at service centre. Please help in replacement of defective phone with extended warranty, because every visit cost money for travelling expenses and time for full day at service centre and hamper study of my daghter who currently using that phone for online study. Which can not be compensated with any amount. Was this information helpful? No (0) Yes (0)
Samsung India customer support has been notified about the posted complaint. Aug 17, 2021 Updated by Hpsaraf We are being pressurised with calls from Samsung Centres and Dealers to take delivery of accepted defective piece which they are avoiding to replace / refund with excuse of expiry of warranty period, which can not be accept as we were continouly asking for replacement from very first day and also notified company on eve of the date of warranty expiry by mail about the default and next day morning submitted piece to centre. Aug 24, 2021 Updated by Hpsaraf Team Samsung It is very shameful that after repeated requests not to play your recorded cassette, still everyday we are getting the same answer from you. We understood now your company has no value for customers and formulated a chain with its dealer to cheat a bonafide customer. No problem, we will see what steps to take now with enough communication and time pass because compay and dealer all jas got his moey hence they have nothing to lose, we are wasted our money, time and energy over a product of a cheap n Fraud company. Thanks for all your support.
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