[Resolved]  Samsung — Samsung Not Shipping Order

I placed an order for Samsung Galaxy Tab S7+ on 16th June, 2021 and my delivery was scheduled for 22 June. Order number - [protected]

However, according to mail I received on inquiring about this I came to know that it has been packed and ready to be shipped.
Also I am receiving the same status from LEVEL 1 CUSTOMER SERVICE that it is packed and ready to be shipped since the last 4 days.
If it is really packed and ready to be shipped, Why is the shipping being delayed?

It is to be delivered tomorrow but is not even shipped as of now and everyday I receive the status as packed and ready to be shipped and AWB number[protected] for tracking without shipping the product.

Please look into the matter and either ship it or let me at least know the reason for the delay and by when I should really expect it to ship.