[Resolved] Samsung — samsung on 5 handset | |||||
Dear sir/ madam, Last 45 days (3rd oct-2017 to 7th nov2017) my handset samsung on 5 in your katraj gallery. Your executive doesnt solve my issue. This is the 4th bad experience with your katraj gallery 1) 6 th nov 2017 he return me my handset... And after switch on my mobile showing same error unfortunately google play has stop 2) i am submitted 3rd time mobile 17 oct 2017... But wrong date updated in acknowledgement slip (Request date showing in aknowledment slip 31-oct-2017) 3) last night your executive say (Do din mobile use karo aur uske baad me aao) 4) he provided fake eacknowledgement slip there is no job sheet no 5) please improve your services What i do??? I want to replacement my habndset or refund my money Was this information helpful? | |||||
Dec 14, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 08, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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very worst team
I wont Replacement Of my handset
OR
Give Me refund my money
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd