[Resolved]  Samsung — Samsung Phone

Hello,
I am in serious issues here with Samsung and your product S10 lite.I bought this handset in July and since inception i have been facing charging issues.Everyone from customer care tried troubleshooting and it did not resolve the issue.I have visited service center multiple time as below:
Visit 1 - They clearly mentioned its a manufacturing defect and replaced the part and PB. Issue resolvedbut agan appeared within one week.
Visit 2: I have visited again but this time they did not take my complaint stating there is dust and and all and if i want new part it wont take atleast a month. I had to travel and hence i could not leave my phone. I asked them to take complaint but they did not(called them too)
Visit 3: Issue appears again and today i had to wait for 4-5 hrs to get this issue resolved. They changed the part and also clearly mentioned that goingforth THEY WILL NOT HELP TO FIX THE ISSUE because this is manufacturing defect and irreparable. Today they changed the same parts but stated that they WILL NOT GIVE ANY WARRANTY/GUARRANTY that issue wont come again.

I am very frustrated and completely dissatisfied with the service and product.I have been in continuous touch with Ashutosh and i have told him that i need REFUND and you can deduct whatever charges you have.I have initiated the legal proceedure on consumer forum online, you must have already received intimation, I will be speaking to the legal team and file complaint to claim the refund.This is a complete misleading, i understand its an electronic thing and we can face issue anytime but SMASUNG must take ownership.I am simply asking for my money and nothing much.I am OK to receive the current price of this phone.Please consider this as final intimation.Furthermore, i will have legal notice sent to you guys for misleading and not helping.Kindly assist.
NOTE - Please check the job sheets on my name.I have visited 3 times but they logged only twice.

Device Samsung S10 LITE