Sep 22, 2021
Updated by rynsen0009 Some times my display works properly and sometimes starts flickering. This starts after Android 11 upgrade and as usual Service Center always ask for change the display, motherboard infact everything which are not working properly without inspecting your device.
I just want to know how any customer pays lot of money in changing parts of phone after purchasing costly phone. Also this issue happening from Samsung side. So it's Samsung fault not customer. Since last 4-5 years every samsung customer are facing these kind of issue.
Sep 25, 2021
Updated by rynsen0009 Hello
I just got a call from the Samsung Care Center guy, and he is saying that you need to change the display and it cost around Rs15K. (Job sheet no: [protected])
I have asked him why this problem occurs then he said I don't know why also he was shocked that the phone is in new condition without any dent, crack, or damages.
As I mentioned earlier this problem starts after upgrading my OS to Android 11.
You can check on the internet, YouTube, or different forums the same problems are facing by a lot of Samsung customers across the world due to OS upgrades.
Again, the same problem I have faced with my previous phone Samsung S8 and as per the Service center, I have changed the display and motherboard of that phone more than 4 times but still, my S8 is in the same conditions with pink dent since last 4 years. If you want I can share pics of that phone too.
This time I am not going to pay any amount for changing the display or motherboard of My new Samsung Galaxy S20 because here it's not my fault and every time I can't bear this much amount in repairing or changing parts of the phone after spending hefty money on buying a costly phone
Below is the link to several videos on YouTube and you can see the comments of customers across the world who are facing the same issue.
https://www.youtube.com/watch?v=8wM4_ufJS1w
https://www.youtube.com/watch?v=SdAlJF_-w4Q
https://www.youtube.com/watch?v=Cgc547kfWSI
I would request you to please resolve this issue as I can't pay 16K this time.
Note: Samsung is providing Qualcomm Snapdragon chip to US and Canada but in India they are providing Exynos (far cheaper than Snapdragon) at same rate. May be this the reason Indian customer faces lot of issues with their phone. (Not verified)
Thanks
Ranjan
[protected] Error! Filename not specified.
Samsung S20
EAN #:[protected]
IMEI : [protected]
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