[Resolved] Samsung — Samsung Qled Tv Damaged

surendraammapalem

from Mumbai, Maharashtra

Oct 19, 2022

Address:

6th Floor, DLF Centre, Sansad Marg, New Delhi-110001 Corporate Identification Number (CIN): U31900DL1995PTC071387

Hi Samsung

I ordered Samsung Qled 55 inch tv through the Samsung website on 29/09/2022
The product was received on 02/10/2022 next day installation person visited my place on 03/10/2022 he opened the box tv was damaged he raised the complaint. He gave me a CSR copy also number: [protected] still today I haven’t gotten any call from Samsung support pls to replace my tv. Almost 16 days of no support
Order Number: [protected]
Po number: [protected]

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Nov 23, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2022

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung