[Resolved]  Samsung — Samsung Refrigerator #RS72A50K1B4/TL (side by side)

Address:

New moti nagar, New Delhi - 110015

I have purchased a samsung refrigerator on 25th june 2022 from Vijay sales Delhi store for 86800 inr, model RS72A50K1B4 Black Matt.
In just few months, the fridge stop cooling completely, after visit of technician i got to know that its a major issue in fridge, actually some leakage in some part and complete gas leaked, before this incident since last few days fridge was making unusual noise but i thought it may be normal in such big fridge.
Actually its a poor quality product supplied to me by samsung and i am looking for replacement of this, where samsung wants to repair it and give it back to me, how can i trust that such poor quality product will not have such issue again after few months and at that time product will not be in warranty, at that time i will have to bear the cost of this poor quality product.
My question is why a customer pay for poor quality product?

I am owner of 2 refrigerator side by side and double door of samsung only.

Please don't break my trust now as my EMI are still ongoing and the product get faulty. i have spend approx 90 thousand on the product which is giving issue in the 1 year only.

I am not at all satisfy with the product. Please replace it ASAP.

I have raised the complaint on 29th April 2022 with SR : [protected]

Requesting samsung to take these kind of issues seriously and protect there reputation in market which is most important thing for a organisation.
Please replace it immediately.