Samsung — Samsung refrigerator service

I have purchased a single door refrigerator from flip kart n July 2021 from December 2021 the product started troubling me qith water dripping from there vegetables spooling I have contact samsung help line many visits made by service executives buy cudnt so anything.ijave written to service head india One Mr. TEJA claims Tobe decision maker took 15 days still the problem remains same on March 15th how long does a customer can wait facing same problem. I asked sample question today to Mr.teja do all communication via mail he says thats why we are calling every day says he will give solution but problem remains I demanded compensation to give me double door refrigerator with frost free as I have been made troubled to core in fact written complain to ceo team also with complaint number [protected]