[Resolved]  Samsung — Samsung S20+ locked, buy from Flipkart under SMART UPGRADE PLAN

Dear sir,

I had purchased samsung S20+ from local market before one year & seller give the mobile which he bought from another person who bought from Flipkart under Flipkart smart upgrade plan & i didn't know about it. Now I don't have any contact details of the same person.

Now after one year my phone was locked & i m continuesly following with Flipkart customer service for the payment link so that I can do the remaining payment to Flipkart.

But after so many follow ups still not rec'd any solution from them.

I m requesting you to plz look in to this matter & give me solution of this matter.

Passkey[protected]
IMEI : [protected]

Order I'd : OD[protected]
FLIPKART COMPLAINT NO: IN[protected]

Thank you,
Mittal Bhatt
[protected]
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Apr 8, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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