[Resolved]  Samsung — Samsung s20fe with exynos processor

I purchased the phone s20fe 4g in the month of Jan 2021 and I am currently facing issues such as battery backup, performance, charging time, overheating etc..

I also saw the same phone comes with snapdragon processor now (launched in March or April) which is way better at battery and processor management.

It's unfair that people who bought the 4g version so close to the 5g version launch we haven't gotten any offer to get the device changed with benefits..
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Aug 6, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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