Samsung — Samsung should replace by mobile phone with a New One

My Name is Maninder Kaur

I Purchased SAMSUNG M31 phone in MAY 2021 which is in warranty. The screen Hangs and doesnt respond. I went to SAMSUNG SERVICE CENTER 2 times. First time They resolve the issue by replacing the screen. Then Phone worked fine for next 1 month. Then again the issue came up. I went to Samsung Service Center 2nd time, I requested them to change the device. But they didnt replaced the phone, but changed the screen and issue was resolved. After 20 days, again I have started experiencing this issue.

I want to complaint against SAMSUNG for not replacing my phone. I want this phone to be replaced by a new one.

Model Name: Galaxy M31
Model Number: SM-M315F/DS
SERIAL NUMBER: RZ8R4116W7E
IMEI 1: [protected]
IMEI 2: [protected]