Samsung — Samsung TV line on the screen

I purchased a samsung TV 55Inch on Flipkart. After receiving the tv i noticed a line on the screen and raised a complaint to Flipkart and Flipkart forward it to samsung. A person visited the the and inspected the tv and confirmed that there was a line and can be replaced. Next day got call from samsung saying that we don't find any issues with the tv and closed the ticket. Again I raised the ticket and and samsung people say it's a content issues. If it was a content issue i would be getting the line in a perticular channel but the Samsung person argue it's content issue and cannot be replaced. I request to please do the needful. For the reference the photos are attached below
+3 photos
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18889
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information