[Resolved]  Samsung — Samsung tv service

I have registered a samsung tv complaint to my nearest samsung service centre, kollam dist, kerala on 29.4.2021. The tv set was picked from my home on very next day with promise to return with in 14 days. Now it is 60 days left nobody called back about the position of the complaint. I alled to the complaint number regularly and tell me that it will be return shortly.Earlier they told that because of the lock down in kerala service centre is closed but now the lock down lifted by one month. I got one sms from to my registered number from samsung that 'part is requested for samsung service request [protected] and engineer will call u shortly' on 03.05.2021. Again o 01.06.2021 same message was again received. Why message is sending with same after two month.
Kindly attend urgently to return back back my television.
[protected]
biju.B
visaghom
edakulanagara po
karunagapally
kollam, kerala
[protected]