[Resolved]  Samsung — Samsung Washing Machine

I have purchased Samsung 6.5 Kg Fully Automatic Top Loading Washing Machine(WA65A4002GS), Imperial Silver Centre Jet Technology on 12 March, 2021, now same is not working properly, I have called your customer care number of times and each time they say we will send someone for repair, few days back your service people came to house and seen the machine and said that the motor to be replaced and after that no response, machine is lying idle for more than a three weeks .

We have purchased your machine with the expectation of good quality, reliable and last long but within two months if the motor has a problem and machine not working is a serious concern and your customer service is also pathetic and they just need time to rectify the problems which is not acceptable to me.
Request you to please clear the issues raised at the earliest otherwise I will be forced to esclate further.Hope you understand my concern.

Shailandran
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