[Resolved]  Samsung — Samsung washing machine WF1600NCW

It’s very frustrating. The request was raised on 15th June and a person visit he said repair need to done and collected advance money from me.
Now I do not hear anything from him.
When I called him then he told me that repair cannot be done since Samsung no longer making the parts of the modal I am having.
Still no refund nothing.
Customer support is pathetic they told me many times they will resolve it but nothing happening.
Feeling cheated as I buy a product with a promise of service which I am not getting on top of that your people are taking money and not returning back.

Below are the details

First Name : eash
Last Name : khatri
Email Id : [protected]@gmail.com
Contact Number : [protected]
Request type : repair
Product Model Number : WF1600NCW
Product Serial number : Don’t know