[Resolved]  Samsung — Samsung WindFree 5 in 1 Convertible 1.5 Ton 5 Star Inverter Split AC with 4-Way Swing (2023 Model, Copper Condenser, AR18CY5AAGC)

Address:

Netcom Systems 67-68 Sagar Bonanza JV Road Khot Lane Ghatkopar West Mumbai 400086

I am Rajesh Goyal - [protected]

This is to inform you that I have purchased an AC from your Ghatkopar Store.

I am not getting any Cooling and the same was reported to your Toll free no 11.05.2023 but no one has visited our premises
to my shock and surprise the call is mentioned as closed without any one visiting our premises.

This is a new product - Samsung 1.5ton AC and how can this not work. ??
NO Cooling at All.

I want you to take this back and replace with another AC Like Mitsubishi. Your Ghatkopar Sales Person Mr Hussain Convinced me to go with this
AC and Cheated me.

Also installation money was taken with GST TAX but no invoice is being provided. This is against Law and you have to give me invoice if you have taken GST from me. Informed your Installation team but no one has responded.
Your installation team cheated by overcharging and extracting money for which i had raised a complaint earlier.

I shall file a Case of cheating against Croma for giving me Wrong Product and not willing to RETURN back my Money..

I never expected Croma to Cheat People. In the name of TATAS you guys are cheating people.

shame on you and your sales team.

New Complaint number BOF130523FS00429