Samsung — Second hand microwave delivered

Address:	Faridabad, Haryana, 121001
Website:	Www.samsung.com

Dear authority This is to inform that I had purchased a microwave and 528 lt refrigerator for Srs Samsung showroom for 21 c Faridabad Haryana . The refrigerator is perfectly fine but to my surprise the microwave was delivered unpacked with tampered labels on the box and seems old . I enquired with Mr sagar Jha and he said I will check but no response . Samsung engineer visited for demo and he asked me to give assosories for the same, I asked I have not got any thing with this and I immediately called Mr Jha for the same and he clearly said this model is not supplied with assocories a do you need to pay seperatey for the same in very rude way . I called up Chawla electronics for the verification and he confirmed that sealed pack will have all these things, to confirm the same I callled Samsung customer care and talked to Mr Gaurav and he helped me in excalating the matter . I once again called the dealer and requested him for sealed pack delivery with all assecories but no one is responding .this is clear cut cheating from dealers of Samsung for our hard earned money . I need to have fair justice for the same Regards Puneet Kakroo [protected] Kakroo.[protected]@fibrexchem.com