Samsung Service Center — Installation of AC

Address:

Visakhapatnam, Andhra Pradesh

Dear Sir/ Madam, On saturday (23/05/2015) I have purchased an AC from one of the retailer (Sowndharya Digital, Sriram Nagar, Gajuwaka, Visakhapatnam, AP), as per their commitment the same shall be installed on 24/05/2015. But till now nothing has happened after getting lot of calls from the service center engineer and Branch manager. Every time they are telling that the installation shall be completed with in one houe since from Manday (25/05/2015). For that purpose I have taken leave from my job to complete the work, after that getting furstration today around 17.00 hrs I have returned the to the retailer and they have not refund a single money agasinst to that. Where as the Branch manager & Service engineer committed to me regarding the refund (Mr. Ganesh, Mo.-[protected]/ & Branch Manager- [protected]). Please help regarding the issue. I am sending the purchase invoice and xerox of returm bill (sign by the shop executive) for your reference. Thanks & Regards, Bapuji Patro [protected]/[protected]